{"id":1978,"date":"2021-11-01T07:26:09","date_gmt":"2021-11-01T06:26:09","guid":{"rendered":"https:\/\/www2.hotel-aria.fr\/services\/faq\/"},"modified":"2026-08-26T17:49:51","modified_gmt":"2026-08-26T15:49:51","slug":"useful-information","status":"publish","type":"services","link":"https:\/\/www.villa-berlioz-hotel-lyon.com\/en\/services\/useful-information\/","title":{"rendered":"Useful information"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1978\" class=\"elementor elementor-1978 elementor-1037\" data-elementor-post-type=\"services\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-90dbbf5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"90dbbf5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-56e05953\" data-id=\"56e05953\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2cb0c2c elementor-widget elementor-widget-heading\" data-id=\"2cb0c2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions - Villa Berlioz Hotel Lyon<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df74b6f elementor-widget elementor-widget-text-editor\" data-id=\"df74b6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Find all the <strong>practical information<\/strong> to facilitate your stay at the Villa Berlioz<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f5692b elementor-widget__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"1f5692b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"mixit7-faq\" data-mode=\"closed\" role=\"list\">\n\n            <h2 class=\"mixit7-faq-section-title\">Everything you need to know<\/h2>\n    \n    \n            <div class=\"mixit7-faq-category\">\n\n                \n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-what-are-the-check-in-and-check-out-times-at-hotel-villa-berlioz\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11752\"\n                            type=\"button\"\n                        >\n                            What are the check-in and check-out times at H\u00f4tel Villa Berlioz?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11752\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>At <strong>H\u00f4tel Villa Berlioz<\/strong>, <strong>check-in is from 2:00 pm<\/strong> and <strong>check-out is before 11:00 am<\/strong>. <strong>Reception is open 24\/7<\/strong>, ensuring a welcome at any hour, including for late arrivals. <strong>Free luggage storage<\/strong> is available if you arrive before your room is ready or wish to enjoy Lyon after checking out.<\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-is-wi-fi-free-at-hotel-villa-berlioz\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11753\"\n                            type=\"button\"\n                        >\n                            Is Wi-Fi free at H\u00f4tel Villa Berlioz?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11753\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>Yes, <strong>Wi-Fi is free<\/strong> throughout <strong>H\u00f4tel Villa Berlioz<\/strong>: in all rooms and in all common areas.<\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-are-pets-allowed-at-hotel-villa-berlioz\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11755\"\n                            type=\"button\"\n                        >\n                            Are pets allowed at H\u00f4tel Villa Berlioz?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11755\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>Yes, pets are welcome at <strong>H\u00f4tel Villa Berlioz<\/strong>, subject to a supplement of <strong>\u20ac15 per day per pet<\/strong>. Please mention this when booking so our team can prepare for your arrival.<\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-is-hotel-villa-berlioz-family-friendly\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11756\"\n                            type=\"button\"\n                        >\n                            Is H\u00f4tel Villa Berlioz family-friendly?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11756\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>Yes, <strong>H\u00f4tel Villa Berlioz<\/strong> welcomes families with children. <strong>Highchairs, bottle warmers and cots<\/strong> are available free of charge on request, subject to availability. The <strong>children's breakfast rate is \u20ac8<\/strong> (age policy to be confirmed at booking). For families, the <strong>Chambre Triple<\/strong> (double bed + sofa bed) can accommodate up to 3 guests. See also: <a href=\"#faq-chambres-commun\">our family facilities<\/a><\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-is-hotel-villa-berlioz-accessible-for-guests-with-reduced-mobility\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11757\"\n                            type=\"button\"\n                        >\n                            Is H\u00f4tel Villa Berlioz accessible for guests with reduced mobility?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11757\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p><strong>H\u00f4tel Villa Berlioz<\/strong> has a <strong>lift<\/strong> and offers <strong>rooms accessible to guests with reduced mobility (PMR)<\/strong> (certain Chambre Double and Chambre Twin Confort rooms). Please specify your needs when booking so we can direct you to the most suitable room. Our team is available on <a href=\"tel:+33478423031\">+33 (0)4 78 42 30 31<\/a> for any questions. See also: <a href=\"#accessibilite\">our accessibility section<\/a><\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-is-hotel-villa-berlioz-entirely-non-smoking\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11758\"\n                            type=\"button\"\n                        >\n                            Is H\u00f4tel Villa Berlioz entirely non-smoking?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11758\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>Yes, <strong>H\u00f4tel Villa Berlioz is entirely non-smoking<\/strong>. Smoking is prohibited in all rooms and throughout the hotel's interior spaces.<\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n            <\/div><!-- .mixit7-faq-category -->\n\n        \n<\/div><!-- .mixit7-faq -->\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d41614 elementor-widget__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"0d41614\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"mixit7-faq\" data-mode=\"closed\" role=\"list\">\n\n            <h2 class=\"mixit7-faq-section-title\">How to book<\/h2>\n    \n    \n            <div class=\"mixit7-faq-category\">\n\n                \n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-how-do-i-book-a-room-at-hotel-villa-berlioz\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11759\"\n                            type=\"button\"\n                        >\n                            How do I book a room at H\u00f4tel Villa Berlioz?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11759\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>You can book directly with <strong>H\u00f4tel Villa Berlioz<\/strong>:<\/p>\n<ul>\n<li><strong>Online:<\/strong> <a href=\"https:\/\/www.villa-berlioz-hotel-lyon.com\/en\/\">www.villa-berlioz-hotel-lyon.com<\/a><\/li>\n<li><strong>By phone:<\/strong> <a href=\"tel:+33478423031\">+33 (0)4 78 42 30 31<\/a><\/li>\n<li><strong>By email:<\/strong> <a href=\"mailto:contact@hotel-berlioz.com\">contact@hotel-berlioz.com<\/a><\/li>\n<\/ul>\n<p>Our reception is available <strong>24\/7<\/strong> to answer your questions and accommodate any special requests.<\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-what-payment-methods-are-accepted-at-hotel-villa-berlioz\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11760\"\n                            type=\"button\"\n                        >\n                            What payment methods are accepted at H\u00f4tel Villa Berlioz?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11760\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p><strong>H\u00f4tel Villa Berlioz<\/strong> accepts the following payment methods:<\/p>\n<ul>\n<li>Visa, Mastercard, American Express<\/li>\n<li>Online bank cards<\/li>\n<li>Ch\u00e8ques-Vacances (French holiday vouchers)<\/li>\n<li>Cash and connected ANCV vacation vouchers<\/li>\n<\/ul>\n<p>Bank cheques are not accepted.<\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-is-there-a-tourist-tax-at-hotel-villa-berlioz\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11761\"\n                            type=\"button\"\n                        >\n                            Is there a tourist tax at H\u00f4tel Villa Berlioz?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11761\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>Yes, a <strong>tourist tax of \u20ac1.87 per night per person<\/strong> applies to all guests aged 18 and over. It is payable on-site and is not included in the room rate.<\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-what-are-the-cancellation-conditions-at-hotel-villa-berlioz\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11762\"\n                            type=\"button\"\n                        >\n                            What are the cancellation conditions at H\u00f4tel Villa Berlioz?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11762\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>Cancellation conditions vary depending on the room type and rate chosen at the time of booking. <strong>Flexible rates<\/strong> allow free cancellation within the stated deadline; <strong>non-refundable rates<\/strong> are final. For the most flexible terms, we recommend booking directly on our official website. For any queries: <a href=\"tel:+33478423031\">+33 (0)4 78 42 30 31<\/a> or <a href=\"mailto:contact@hotel-berlioz.com\">contact@hotel-berlioz.com<\/a>.<\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n            <\/div><!-- .mixit7-faq-category -->\n\n        \n<\/div><!-- .mixit7-faq -->\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8d8076 elementor-widget__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"b8d8076\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"mixit7-faq\" data-mode=\"closed\" role=\"list\">\n\n            <h2 class=\"mixit7-faq-section-title\">Your arrival, stress-free<\/h2>\n    \n    \n            <div class=\"mixit7-faq-category\">\n\n                \n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-ill-be-arriving-very-late-will-reception-be-open\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11763\"\n                            type=\"button\"\n                        >\n                            I&#039;ll be arriving very late \u2014 will reception be open?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11763\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>Yes, <strong>H\u00f4tel Villa Berlioz reception is open 24\/7<\/strong>. Whatever time you arrive, our team will be there to welcome you. To make your late arrival as smooth as possible, we recommend letting us know in advance:<\/p>\n<ul>\n<li><strong>Phone:<\/strong> <a href=\"tel:+33478423031\">+33 (0)4 78 42 30 31<\/a><\/li>\n<li><strong>Email:<\/strong> <a href=\"mailto:contact@hotel-berlioz.com\">contact@hotel-berlioz.com<\/a><\/li>\n<\/ul>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-do-you-offer-early-check-in-and-late-check-out\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11764\"\n                            type=\"button\"\n                        >\n                            Do you offer early check-in and late check-out?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11764\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p><strong>Early check-in:<\/strong> available free of charge from <strong>12:00 noon<\/strong>, subject to availability. If you arrive before then, our <strong>free luggage storage<\/strong> is at your disposal - leave your bags with us and enjoy Lyon while your room is being prepared.<\/p>\n<p><strong>Late check-out:<\/strong> available free of charge on request until <strong>12:00 noon<\/strong>, subject to availability. A supplement of <strong>\u20ac20<\/strong> applies after 11:30 am if you have not notified us in advance.<\/p>\n<p>For any request, please contact our team in advance:<\/p>\n<ul>\n<li><strong>Phone:<\/strong> <a href=\"tel:+33478423031\">+33 (0)4 78 42 30 31<\/a><\/li>\n<li><strong>Email:<\/strong> <a href=\"mailto:contact@hotel-berlioz.com\">contact@hotel-berlioz.com<\/a><\/li>\n<\/ul>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-do-you-have-luggage-storage\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11765\"\n                            type=\"button\"\n                        >\n                            Do you have luggage storage?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11765\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>Yes, <strong>H\u00f4tel Villa Berlioz<\/strong> offers a <strong>free, secure luggage storage<\/strong> service. Drop off your bags before check-in on arrival day, or after check-out to make the most of Lyon before your departure. Simply visit reception, open <strong>24\/7<\/strong>.<\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-comment-rejoindre-lhotel-depuis-la-gare-de-lyon-perrache\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11700\"\n                            type=\"button\"\n                        >\n                            Comment rejoindre l&#039;h\u00f4tel depuis la gare de Lyon-Perrache ?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11700\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>La <strong>gare de Lyon-Perrache<\/strong> est accessible depuis l'<strong>H\u00f4tel Villa Berlioz<\/strong> en quelques minutes \u00e0 pied ou en tram. Le <strong>tram T1 (arr\u00eat \u00ab Place des Archives \u00bb)<\/strong> est directement en face de l'h\u00f4tel et dessert la gare Perrache. En taxi ou VTC, le trajet est tr\u00e8s court. Notre adresse : <strong>12 Cours Charlemagne, 69002 Lyon<\/strong>.<\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n            <\/div><!-- .mixit7-faq-category -->\n\n        \n<\/div><!-- .mixit7-faq -->\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b42e9e1 elementor-widget__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"b42e9e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"mixit7-faq\" data-mode=\"closed\" role=\"list\">\n\n            <h2 class=\"mixit7-faq-section-title\">Getting to the hotel<\/h2>\n    \n    \n            <div class=\"mixit7-faq-category\">\n\n                \n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-how-does-parking-work-at-hotel-villa-berlioz\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11776\"\n                            type=\"button\"\n                        >\n                            How does parking work at H\u00f4tel Villa Berlioz?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11776\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p><strong>Hotel Villa Berlioz<\/strong> does not have private parking. However, we have a <strong>partner parking<\/strong>, <strong>Q-park Place des Archives<\/strong>, located just steps away from the hotel (2 rue Smith, 69002 Lyon), with <strong>negotiated rates<\/strong> for our guests. For any information about rates and access, contact our team: <a href=\"tel:+33478423031\">+33 (0)4 78 42 30 31<\/a> or <a href=\"mailto:contact@hotel-berlioz.com\">contact@hotel-berlioz.com<\/a>.<\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n            <\/div><!-- .mixit7-faq-category -->\n\n        \n<\/div><!-- .mixit7-faq -->\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77cb9db elementor-widget__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"77cb9db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"mixit7-faq\" data-mode=\"closed\" role=\"list\">\n\n            <h2 class=\"mixit7-faq-section-title\">Pets are welcome<\/h2>\n    \n    \n            <div class=\"mixit7-faq-category\">\n\n                \n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-are-pets-welcome-and-what-is-the-supplement\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11782\"\n                            type=\"button\"\n                        >\n                            Are pets welcome and what is the supplement?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11782\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>Yes, pets are very welcome at <strong>H\u00f4tel Villa Berlioz<\/strong>, subject to a supplement of <strong>\u20ac15 per day per pet<\/strong>. Please mention this when booking so our team can prepare for your arrival in the best possible conditions:<\/p>\n<ul>\n<li><strong>Phone:<\/strong> <a href=\"tel:+33478423031\">+33 (0)4 78 42 30 31<\/a><\/li>\n<li><strong>Email:<\/strong> <a href=\"mailto:contact@hotel-berlioz.com\">contact@hotel-berlioz.com<\/a><\/li>\n<\/ul>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-are-there-any-restrictions-for-pets-at-hotel-villa-berlioz\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11783\"\n                            type=\"button\"\n                        >\n                            Are there any restrictions for pets at H\u00f4tel Villa Berlioz?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11783\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>Animals are accepted at the owner's responsibility at <strong>Hotel Villa Berlioz<\/strong> (\u20ac15\/animal\/night). However, only animals<strong> weighing less than 20kg are accepted.<\/strong> For any questions about specific conditions for your pet, please contact our team in advance:<\/p>\n<ul>\n<li><strong>Phone:<\/strong> <a href=\"tel:+33478423031\">+33 (0)4 78 42 30 31<\/a><\/li>\n<li><strong>Email:<\/strong> <a href=\"mailto:contact@hotel-berlioz.com\">contact@hotel-berlioz.com<\/a><\/li>\n<\/ul>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n            <\/div><!-- .mixit7-faq-category -->\n\n        \n<\/div><!-- .mixit7-faq -->\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d647a2 elementor-widget__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"5d647a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"mixit7-faq\" data-mode=\"closed\" role=\"list\">\n\n            <h2 class=\"mixit7-faq-section-title\">An accessible hotel for all<\/h2>\n    \n    \n            <div class=\"mixit7-faq-category\">\n\n                \n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-what-accessibility-facilities-does-hotel-villa-berlioz-offer\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11784\"\n                            type=\"button\"\n                        >\n                            What accessibility facilities does H\u00f4tel Villa Berlioz offer?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11784\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>Yes, <strong>Hotel Villa Berlioz<\/strong> offers <strong>PMR accessible rooms<\/strong> (some Double and Twin Comfort rooms) <strong>on the ground floor upon request<\/strong>. We recommend that you specify your needs when making your reservation so that we can guide you to the most suitable room.<\/p>\n<ul>\n<li><strong>Phone:<\/strong> <a href=\"tel:+33478423031\">+33 (0)4 78 42 30 31<\/a><\/li>\n<li><strong>Email:<\/strong> <a href=\"mailto:contact@hotel-berlioz.com\">contact@hotel-berlioz.com<\/a><\/li>\n<\/ul>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-does-hotel-villa-berlioz-have-a-lift\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11785\"\n                            type=\"button\"\n                        >\n                            Does H\u00f4tel Villa Berlioz have a lift?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11785\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>Yes, <strong>H\u00f4tel Villa Berlioz<\/strong> is equipped with a <strong>lift<\/strong> providing access to all floors of the hotel.<\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-is-hotel-villa-berlioz-suitable-for-wheelchair-users\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11786\"\n                            type=\"button\"\n                        >\n                            Is H\u00f4tel Villa Berlioz suitable for wheelchair users?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11786\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p><strong>H\u00f4tel Villa Berlioz<\/strong> has a lift and PMR-accessible rooms. To assess whether the hotel meets your specific needs, we invite you to contact our team directly, who can advise on available facilities and guide you to the most suitable room.<\/p>\n<ul>\n<li><strong>Phone:<\/strong> <a href=\"tel:+33478423031\">+33 (0)4 78 42 30 31<\/a><\/li>\n<li><strong>Email:<\/strong> <a href=\"mailto:contact@hotel-berlioz.com\">contact@hotel-berlioz.com<\/a><\/li>\n<\/ul>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n            <\/div><!-- .mixit7-faq-category -->\n\n        \n<\/div><!-- .mixit7-faq -->\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3531418 elementor-widget__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"3531418\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"mixit7-faq\" data-mode=\"closed\" role=\"list\">\n\n            <h2 class=\"mixit7-faq-section-title\">Need more information?<\/h2>\n    \n    \n            <div class=\"mixit7-faq-category\">\n\n                \n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-how-do-i-contact-hotel-villa-berlioz\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11811\"\n                            type=\"button\"\n                        >\n                            How do I contact H\u00f4tel Villa Berlioz?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11811\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p>The <strong>H\u00f4tel Villa Berlioz<\/strong> team is available <strong>24\/7<\/strong> to answer all your questions.<\/p>\n<ul>\n<li><strong>Phone:<\/strong> <a href=\"tel:+33478423031\">+33 (0)4 78 42 30 31<\/a><\/li>\n<li><strong>Email:<\/strong> <a href=\"mailto:contact@hotel-berlioz.com\">contact@hotel-berlioz.com<\/a><\/li>\n<li><strong>Website:<\/strong> <a href=\"https:\/\/www.villa-berlioz-hotel-lyon.com\/en\/\">www.villa-berlioz-hotel-lyon.com<\/a><\/li>\n<li><strong>Address:<\/strong> 12 Cours Charlemagne, 69002 Lyon<\/li>\n<\/ul>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"mixit7-faq-item\" id=\"faq-where-exactly-is-hotel-villa-berlioz-in-lyon\" role=\"listitem\">\n                        <h3 class=\"mixit7-faq-question-heading\">                        <button\n                            class=\"mixit7-faq-question\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"mixit7-faq-answer-11812\"\n                            type=\"button\"\n                        >\n                            Where exactly is H\u00f4tel Villa Berlioz in Lyon?                            <span class=\"mixit7-faq-icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <\/h3>\n                        <div\n                            class=\"mixit7-faq-answer\"\n                            id=\"mixit7-faq-answer-11812\"\n                            hidden                        >\n                            <div class=\"mixit7-faq-answer-inner\">\n                                <p><strong>H\u00f4tel Villa Berlioz<\/strong> is located at <strong>12 Cours Charlemagne, 69002 Lyon<\/strong> (2nd arrondissement), in the heart of Lyon's Presqu'\u00eele. Tram <strong>T1 (stop \"Place des Archives\")<\/strong> is directly opposite the hotel. <strong>Lyon-Perrache station<\/strong> is accessible on foot in a few minutes. By car, a paid car park nearby is available with the hotel's assistance.<\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n            <\/div><!-- .mixit7-faq-category -->\n\n        \n<\/div><!-- .mixit7-faq -->\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":10109,"template":"","class_list":["post-1978","services","type-services","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.villa-berlioz-hotel-lyon.com\/en\/wp-json\/wp\/v2\/services\/1978"}],"collection":[{"href":"https:\/\/www.villa-berlioz-hotel-lyon.com\/en\/wp-json\/wp\/v2\/services"}],"about":[{"href":"https:\/\/www.villa-berlioz-hotel-lyon.com\/en\/wp-json\/wp\/v2\/types\/services"}],"version-history":[{"count":47,"href":"https:\/\/www.villa-berlioz-hotel-lyon.com\/en\/wp-json\/wp\/v2\/services\/1978\/revisions"}],"predecessor-version":[{"id":12796,"href":"https:\/\/www.villa-berlioz-hotel-lyon.com\/en\/wp-json\/wp\/v2\/services\/1978\/revisions\/12796"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.villa-berlioz-hotel-lyon.com\/en\/wp-json\/wp\/v2\/media\/10109"}],"wp:attachment":[{"href":"https:\/\/www.villa-berlioz-hotel-lyon.com\/en\/wp-json\/wp\/v2\/media?parent=1978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}